• Optimization of loading tickets with a large number of messages. (REQ-014102)
• Renaming "Operator" to "Agent" in the Polish version. (REQ-014045)
• Displaying %SLA% in the subject of email notifications. (REQ-014218)
• Added system filters in User Management for filtering users by role and license. (REQ-014168)
• Acceleration (optimization) of ticket creation for services with many (dozens of) agents. (INC-014163)
• User export in User Management now allows exporting only selected records. (REQ-014168)
• Dashboard expanded with a Widget for Time tracking. (REQ-014127)
• Adjustment of access display for Knowledge Base and Customer modules. (REQ-014139)

Fixes

• Slow display of filters in User Management. (REQ-014098)