| Name | Description | Type | Additional information |
|---|---|---|---|
| Name |
(Required) Name. Max length 256. At least one name for one language must be set. |
string |
None. |
| Disabled |
The category will be disabled. |
boolean |
None. |
| DisableForNewEntity |
OBSOLETE, USE ForTicketsRequired INSTEAD |
boolean |
None. |
| DisableForNewTicket |
Disable the category inside a new ticket. |
boolean |
None. |
| ForTickets |
Enable the category for tickets. |
boolean |
None. |
| ForCalls |
Enable the category for calls. |
boolean |
None. |
| ForCompanies |
Enable the category for companies. |
boolean |
None. |
| ForUsers |
Enable the category for users. |
boolean |
None. |
| ForChats |
Enable the category for chats. |
boolean |
None. |
| ForTrackTimeRecords |
Enable the category for track time records. |
boolean |
None. |
| SelectionRequired |
OBSOLETE, USE ForTicketsRequired INSTEAD |
boolean |
None. |
| ForTicketsRequired |
The category must be selected for Tickets. |
boolean |
None. |
| ForCompaniesRequired |
The category must be selected for Companies. |
boolean |
None. |
| ForUsersRequired |
The category must be selected for Users. |
boolean |
None. |
| ForTrackTimeRecordsRequired |
The category must be selected for TrackTimeRecords. |
boolean |
None. |
| ForChatsRequired |
The category must be selected for Chats. |
boolean |
None. |
| ForCallsRequired |
The category must be selected for Calls. |
boolean |
None. |
| ForTicketsRequiredWhenFinished |
The category must be selected when the ticket is being finished. |
boolean |
None. |
| ShowForEndUserAndSmartUser |
End user and smart user can see the category inside tickets. |
boolean |
None. |
| UserCanInsertInTickets |
End user and smart user can insert the category inside the creating ticket. The "ShowForEndUserAndSmartUser" must be true otherwise the property will be ignored. |
boolean |
None. |
| EndUserAndSmartUserCanEdit |
End user and smart user can edit the category inside tickets. The "ShowForEndUserAndSmartUser" must be true otherwise the property will be ignored. |
boolean |
None. |
| SelectedServiceIds |
The services when the category will be shown. If you let the property empty the category will be shown on all services. |
Collection of integer |
None. |
| SelectedChatProfileIds |
The chat profiles when the category will be shown. If you let the property empty the category will be shown on all chat profiles. |
Collection of integer |
None. |