GET api/Tickets/GetServicesForNewTicket?ticketType={ticketType}
Gets a list of available Services to which the user can submit a Ticket.
Request Information
URI Parameters
Name | Description | Type | Additional information |
---|---|---|---|
ticketType | TicketTypeEnum |
Required |
Body Parameters
None.
Response Information
Resource Description
GetServicesListResultName | Description | Type | Additional information |
---|---|---|---|
Services | Collection of ServiceItem |
None. |
Response Formats
application/json, text/json
Sample:
{ "Services": [ { "Id": 2, "Name": "IT Support", "Description": "Everything else", "Department": { "Id": 1, "Name": "Company ltd.", "Description": null } }, { "Id": 3, "Name": "Supply material", "Description": "Toners, cartridges, papers, pencils, ....", "Department": { "Id": 1, "Name": "Company ltd.", "Description": null } } ] }
application/xml, text/xml
Sample:
<GetServicesListResult xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RequestorApiDataStructures.Results"> <Services> <GetServicesListResult.ServiceItem> <Department> <Description i:nil="true" /> <Id>1</Id> <Name>Company ltd.</Name> </Department> <Description>Everything else</Description> <Id>2</Id> <Name>IT Support</Name> </GetServicesListResult.ServiceItem> <GetServicesListResult.ServiceItem> <Department> <Description i:nil="true" /> <Id>1</Id> <Name>Company ltd.</Name> </Department> <Description>Toners, cartridges, papers, pencils, ....</Description> <Id>3</Id> <Name>Supply material</Name> </GetServicesListResult.ServiceItem> </Services> </GetServicesListResult>